Privacy Policy

Your Privacy Our top priority

Fd33 treats your personal information with the utmost care. Here you'll find a clear, straightforward explanation of what data we collect, why we collect it, and how we keep it safe.

Last updated: January 2026

About the fd33 Privacy Policy

Welcome to fd33. This privacy policy explains how fd33 collects, stores, and uses your personal information. By using the fd33 platform, you are considered to have agreed to this privacy policy.

We believe that earning a member's trust means respecting their data. That's why fd33's privacy policy is written in plain, accessible language — free of complex legal jargon — so you always know exactly what's happening with your information.

Fd33 only collects information that is genuinely necessary to operate the platform. Not collecting unnecessary data is also an important part of our Privacy Policy An important part.

Who this policy applies to

This privacy policy applies to the fd33 website, mobile app, and all associated services. It is effective for all users of fd33, whether registered or not.

What types of information fd33 collects

Fd33 collects three categories of information: what you provide directly, what is generated automatically through your use of the platform, and what is obtained through legitimate third parties. Each category is explained below.

Data Types Example When it is collected
Identity Information Full name, date of birth, national ID number During Registration & KYC Verification
Contact Information Email address, mobile number, residential address When opening an account
Financial information Mobile banking number (bKash/Nagad), transaction history During Deposits & Withdrawals
Technical Information IP address, device type, browser, operating system Automatically collected during site visits
Gaming Information Betting history, favorite games, session duration During Gameplay
Cookie information Session cookies, language preferences, login state During Browser Access

Fd33 never stores your full bank card number or PIN. Payment details are always processed through encrypted tokens.

Why and how your information is used

Fd33 uses your information solely to provide and improve our services. Your data is never sold to advertisers. fd33's Privacy Policy The reasons for using your data under the policy are outlined below:

  • For creating, verifying, and managing your account
  • To process deposit and withdrawal transactions
  • To carry out security checks and prevent fraud and money laundering
  • To provide customer support and resolve issues
  • To send you relevant promotions and offers (subject to your consent)
  • To fulfill legal obligations and report to regulatory bodies
  • To personalize your platform experience
  • For responsible gaming monitoring and support

Fd33 never sends marketing emails without your consent. You can opt out of marketing communications at any time.

Who Your Data Is Shared With

Fd33 does not sell your personal information to third parties. However, limited data may be shared in specific circumstances, all of which fall under fd33's privacy policy:

  • Payment Provider: For processing transactions with payment services such as bKash, Nagad, and Rocket
  • Identity Verification Service: With registered third-party verifiers in the KYC process
  • Legal authorities: Upon a valid court order or legitimate request from a regulatory authority
  • Technology Service Provider: For site hosting and security services; they are also bound by our privacy policy
Important

Fd33 does not sell your data to any advertising company or data broker. Every third party we work with is bound by a confidentiality agreement.

How your information is kept secure

Fd33 follows industry-leading standards to protect your information. Our Privacy Policy Enforced through technology in practice, not just on paper.

SSL/TLS encryption

All data exchanged between you and our servers is secured with 256-bit SSL encryption.

Firewall Protection

Fd33's servers are protected by advanced firewalls and an intrusion detection system.

Access control

Only authorized personnel can access your data, and all their activity is logged.

Regular Audits

Regular security audits and assessments are conducted by independent third-party security experts.

Please note, however, that no transmission over the internet can be guaranteed to be completely secure. Keeping your account password strong and not sharing it with anyone is also an important part of staying protected.

Cookies & tracking technologies

Fd33 uses cookies to enhance your platform experience. Cookies are small text files stored in your browser. In accordance with fd33's privacy policy, we use three types of cookies:

  • Essential cookies: To keep you logged in and ensure the site functions properly — the site cannot operate without these
  • Functional cookies: Used to remember your language preference and settings
  • Analytics Cookies: To understand which pages are visited most — fully anonymized

You can disable cookies at any time through your browser settings, though doing so may affect some features of the site.

Your rights over your information

Under fd33's privacy policy, you have several important rights over your own data. You can exercise these rights at any time through our support team.

Right to Access Your Data

You can request to know what information fd33 holds about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

In certain circumstances, you can request that your data be permanently deleted.

Right to Restrict Processing

You can request that we stop processing your data for specific purposes.

Right to Data Portability

You can request an export of your data in a standard portable format.

Right to object

You can object to the use of your data for marketing or profiling purposes.

How Long Your Data Is Retained

Fd33 retains your information only for as long as it is needed — no longer. All relevant data is kept while your account is active. After account closure, certain information may be retained for a specified period to meet legal obligations.

  • Active account data: retained for the full duration the account remains open
  • Financial transaction records: at least 5 years after account closure (legal requirement)
  • KYC documents: up to 3 years after account closure
  • Customer support communications: up to 2 years
  • Non-essential analytics data: automatically deleted after 1 year

Privacy Policy Updates

Fd33 may update this privacy policy when necessary. You will be notified by email and via an on-platform notice before any significant changes take effect. Continued use of fd33 after such changes constitutes your acceptance of the updated policy.

The "Last Updated" date at the top of this page always reflects the most recent revision. We encourage you to check this page regularly.

Contact

For any privacy-related questions or requests, contact the fd33 support team. Email: [email protected]

Your Privacy Questions Answered

No, fd33 never sells your data. Our Privacy Policy explicitly prohibits this. Data is shared only on a limited basis with partners who are necessary for delivering our services.

Most data is deleted after account closure. However, financial records and KYC documents must be retained for a set period due to legal obligations. See the "Data Retention" section for details.

Yes, every marketing email includes an "Unsubscribe" link at the bottom. You can also update your communication preferences from Account Settings. However, important account-related notifications cannot be turned off.

As some technology service providers operate internationally, your data may be processed on servers outside Bangladesh. In all such cases, fd33's privacy policy standards must be upheld, and data is always transferred in an encrypted state.

Yes. In the event of a data breach that may affect your information, fd33 will promptly notify you by email and advise you on the steps to take.

Fd33's commitment to protecting your privacy

More than a written policy — fd33 protects your data every day through technology and process.

End-to-end encryption

Every transaction and piece of personal information is secured with 256-bit SSL encryption — completely unreadable to any third party.

No Sale of Data

Fd33 never sells your data to any advertiser or data broker — this is a core principle we stand by.

Secure KYC process

Documents submitted during identity verification are accessible only to authorized personnel and are stored securely after verification.

Limited retention period

Data is not retained beyond what is necessary. Automated deletion processes are in place to remove data after the applicable retention period.

In your control

Marketing communications, cookie preferences, and data processing — all in your control. Change them at any time.

Regular Security Audits

An external team of experts regularly reviews fd33's security systems to ensure your data remains protected.

Your data is secure — get started now

Your privacy is fully protected at fd33. Join the millions of members who already trust us.

বাংলা